Policy

:Privacy policy

Your privacy is important to us this privacy statement provides information about the personal information that LaVieEnRose collects and the ways we use your personal information

Collecting of personal information’s

LaVieEnRose may collect and use the following types of personal information

Information about your use of this website, information you provide for the purpose of registering with the website (including your email address and other contact details), and any other information you transmit to LaVieEnRose

Credit card information is not placed on our website, but only applied when processing

a payment through the bank’s website and Very Secure

:Use of personal information

LaVieEnRose may use your personal information to

Manage our Website, customize the website for a better experience and enable easy access to use the site services, send statements and invoices, or send marketing messages from LaVieEnRose with offers and discounts and News

Your personal information is disclosed to the extent required by law to do so, in connection with any legal action or potential legal action to defend the legal rights off LaVieEnRose

:Securing your data

LaVieEnRose takes the most technical and organizational precautions to prevent loss, disclosure or misuse of your personal information

All personal information you provide is stored on LaVieEnRose secure servers

:Delivery Policy

Delivery of flowers and gifts to Cairo and Giza on the same day or the second day, and other cities within a maximum of 48 hours

And the Delivery price varies by the region

Your acknowledgment that dispatch products may have slight color difference of flowers or balloons from the images shown on the website does not entitle our customers to a refund. Your order will be fulfilled by the delivery date specified in the dispatch confirmation

:Prices and payment

The price of the products and the delivery fee will be as stated on our website, except for cases of obvious error. Delivery charges may vary by region. Product prices include VAT. Product prices and delivery charges may be subject to change at any time, but changes will not affect orders for which we have already sent you a dispatch confirmation

We accept Visa, MasterCard, and Vodafone Cash, Orange Cash, or cash on delivery payments

Replacement, Return and Cancellation Policy

Changes or cancellations to orders are prior to the delivery date. Changes to orders requested after that time cannot be guaranteed

Replacement and retrieval take place within a specific period of time (two hours from purchase and receipt), and the status of the order or package is evaluated by LaVieEnRose

To ensure its condition. Otherwise, 25% of the value of the order or package is deducted due to the presence of some sensitive materials that are exposed Damage affected by weather factors

Placed and paid orders are subject to a full refund only if a cancellation request is sent to us by mail or phone call within 30 minutes of completing the order

:Terms and Conditions

We will always make every effort to use the flowers pictured on the website however, due to the perishable nature of the product or if a particular flower is not available we reserve the right to exchange flowers without sacrificing the appearance or value of the piece

Note that all the pictures of our products on our website are shown next to the size, and there will be differences in the sizes and types of flowers, and therefore the price difference

After placing an order and purchasing, you have agreed to our policy and the terms and conditions described above. After placing an order in our standard order form, you will receive an email or message or phone call from us acknowledging that we have received your order, confirming the order, and following up on the details

All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending an email or phone call or message confirming that the product has been approved and submitted or in the process of dispatch. The order will only be formed when we send you the dispatch confirmation. If for any reason we are unable to accept your order, we will inform you as soon as reasonably practicable and you will not be charged for the product or any applicable charges will be credited to your account immediately

The order will only relate to those products that we have confirmed dispatch in the dispatch confirmation as detailed in the product details, and we are under no obligation to include any additional item not included or not offered

The Products will be at your risk from the time the Product is delivered to the address you have provided to us on the order form and by signing the Delivery Receipt, title to the Products will only pass to you when we have received full payment of all amounts owed in connection with the Products including delivery charges

:Our responsibility

According to our refund policy, if we fail to comply with these terms and conditions, we will be responsible to you only for the prepaid price of the products or exchange the damaged product with a new one

:Intellectual property rights

LaVieEnRose is the owner of the intellectual property rights in our website, whether registered or unregistered, and all materials published on it

You may print a copy and download extracts from any pages of our website for your personal reference. You must not use any part of our copyright material for commercial purposes without first obtaining a license to do so from LaVieEnRose

If you post comments on products or services to any website, blog or social media network (comment), you must ensure that such comment represents your fair opinions

:Update this statement

LaVieEnRose may update the privacy policy by posting a new version on our website and you should review The Privacy Policy page from time to time to ensure that you are aware of any changes that may be made in the future

:Contact us

If you have any questions about our privacy policy or an inquiry please contact us via email

Lavieenrose_5@yahoo.com

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